Customer care – MyBraOutlet
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Customer care

Shipping


We provide DHL world-wide delivery with secured shipment. Starts 3,50€ per shipment depending on location.

SHIPPING TIME
EU countries 2-7 working days.
USA 5-10 working days.
Australia, Canada, China, Japan 6-12 working days.
Brazil 8-12 working days.
Russia 10-15 working days.


Returns


We give our best to deliver the perfect product in perfect condition. But the world is not perfect and if unfortunately, something happens with your delivery then please let us know asap at support @ mybraoutlet.com , phone (+372) 56641715. If the product is misplaced/lost or there is a quality problem we will send you a new item with no extra charge.

No questions asked return policy in 14 days.

"No Questions Asked" means that you do not have to give a reason to return your order for a full refund.

If you consider to return the product because it did not meet your expectations you can return it, provided you haven’t damaged it in the least bit to this address in 14 days period. 

Vincent Holding Ltd

Valukoja 7/1, Tallinn 11415, Estonia

 

We will repay your money as soon we receive the shipment with the product. We suggest to send the purchase back with the registered mail. 

Please note that shipping costs on these items cannot be refunded and the buyer is responsible for the return shipping costs.

CONTACT For any help or ideas please contact us:

Vincent Holding Ltd
Valukoja 7/1, Tallinn 11415, Estonia
E-mail: support @ mybraoutlet.com

Telephone: (+372) 56 64 1715

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